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Payment reminder text messages: 7 templates for small businesses

A text is often the fastest way to get an invoice paid. It is read within minutes, it feels personal, and a payment link in the message makes paying a one-tap job. Keep it short, specific and friendly.

Before you send

1. Invoice sent

Hi {name}, it’s {your name} from {business}. Thanks for choosing us! Your invoice for {job} is {amount}, due {date}. Pay here: {link}

2. Friendly heads-up (2–3 days before due)

Hi {name}, a quick reminder that the {amount} invoice for {job} is due on {date}. You can pay here: {link}. Thanks!

3. Due today

Hi {name}, just a reminder the invoice for {job} ({amount}) is due today: {link}. Any questions, just reply here.

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4. One day late

Hi {name}, it looks like the {amount} invoice for {job} may have slipped through. Here’s the link again: {link}. Could you let me know when to expect it?

5. One week late

Hi {name}, the invoice for {job} ({amount}) is now 7 days overdue. Please pay by {new date}: {link}. If something’s wrong with it, reply and I’ll fix it today.

6. Offer a plan

Hi {name}, if paying {amount} in one go is difficult, I’m happy to split it into {2 or 3} payments. Just reply and we’ll agree dates.

7. Final reminder (around 30 days)

Hi {name}, I’ve sent reminders about the {amount} invoice for {job} and haven’t heard back. Please pay by {final date}: {link}, or call me on {phone}. I’d really like to sort this out together.

If texts don’t work

Follow up with a short email that has the invoice attached, then a phone call. For the wording of a formal last step, see final notice for an unpaid invoice.

Need wording? Get the 5 free reminder templates.

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General information, not legal or financial advice. Rules differ by country.